Policy Purpose & Application Scope
This privacy policy is formulated to protect the personal information and privacy security of all users who visit and shop on our official website, standardize the collection, use, storage and protection of user information by our platform. This policy applies to all personal information collected in the process of users browsing the website, registering accounts, placing orders, paying fees and consulting customer services. We fully respect the privacy rights of every user, and all user information acquired by the platform will be strictly managed in accordance with international privacy protection regulations, and will never be leaked, sold or illegally used for any unauthorized purpose. This policy clearly defines all information processing standards of the platform, ensuring transparent and standardized user privacy protection.
Types of Collected User Information
In order to complete order transaction, logistics delivery and after-sales service, the platform will only collect necessary user information, including user account registration information, order receiving information (name, receiving address, contact information), order transaction records, payment information and user consultation feedback records. In addition, we will automatically collect non-identifiable browsing data such as website browsing track, page residence time and product browsing preferences to optimize website operation and product recommendation services. We will not actively collect users’ sensitive private information such as identity documents, private photos and irrelevant personal data, and all collected information is only for internal service operation of the platform.
Information Use & Storage Rules
All user information collected by the platform is only used for order processing, logistics delivery verification, after-sales service follow-up, website function optimization and user experience improvement. We will not use user information for commercial promotion, information push and other irrelevant purposes without the user’s explicit authorization, nor will we disclose user personal information to any third-party institutions and individuals without legal basis. User order information and personal data will be stored in encrypted professional servers, with perfect data encryption and anti-leakage protection technology. We will retain user valid order information for a long time to facilitate after-sales inquiry and service processing; for invalid redundant data, we will regularly clean up and destroy it in accordance with data security standards.
User Privacy Rights & Information Protection Measures
Users have the right to query, modify and delete their personal account information and order information at any time, and can independently close the website data browsing record collection function. We have established a complete privacy security management system, set up special data management personnel, and strictly restrict the internal access and use of user information to prevent internal information leakage. In case of any user privacy information leakage caused by platform management loopholes, we will actively take remedial measures and bear corresponding responsibilities in accordance with policy regulations. We will also update the privacy policy in real time according to the adjustment of international privacy laws and platform service rules to ensure that user privacy protection is always in line with industry standards and legal requirements.